Last year I received an unexpected box. It was a gift from a firm that I had worked with. What a lovely gesture! But how odd. I know so many companies send items during the holidays, but this arrived late January. Not really holiday and kinda late for New Years. Wondering what the occasion could be, I was a bit surprised when I opened the card and it said “Happy New Year”. A bit late, but they do say it’s the thought that counts, right?
Still, a lovely gesture.
This is where my impression of the gift started to become mixed. I opened the package and inside was a fairly plan brown box that had an imprinted ribbon. Imprinted ribbons are not inexpensive, this was customized with the name of the firm. So, this plain Jane brown cardboard box was dressed up with a fancy, expensive ribbon… in addition, the box had a raffia type ribbon, which was fine because it may have been part of an organic theme? Maybe they were going for a recycled look?
AHHHH, here’s a note card… and the note card was printed on an ink jet printer. That was obvious because it was on regular copy paper. The note was a printed generic message and the printed name of the sender.
So, perhaps there was no time to personalize and emulate a handwritten signature? The note wasn’t even personalized, which should have been easy to do, even with a deskjet printer!
Well, what was in the box? First, there was a smattering of confetti type paper, again in the plain, nondescript organic color, not colorful and festive, but pretty bland. There were also four items.
The first item was a small bag of granola, the second was a bag of some kind of popcorn, and the third was an unidentifyable inner wrapper with a sticker on it. By inner wrapper, what I meant is that it kind of appeared to be the inside package of a multi-packaged item – you know the type that says it’s not labeled for resale, and it had just a sticker from the firm on it.
The fourth item in the box was the business card from the company that made the basket.
I am sure that the firm spent a fair amount of money and most likely had gifts sent to several of their clients. I struggled with whether to say anything to them about the presentation or not, as I don’t wish to appear ungrateful. But this gesture and expense was lovely, even though the actual delivery was curious.
What would you do? Would you alert the sender that the gift was probably not worth whatever was spent on it, or, would you just thank them and let it go?